Horchata With Oat Milk
Privacy Policy
Last Updated: April 1, 2025
At HorchataWithOatMilk, we believe in building our community on trust and transparency. This Privacy Policy explains how we collect, use, and share your personal information when you use the HorchataWithOatMilk web app (“the Service”).
By accessing or using our platform, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Information You Provide to Us
- Account Information: Name, email address, password, and any profile details you provide.
- Payment Information: We use Braintree to process transactions. We do not store your payment info. Braintree’s privacy policy is available here.
- Support Requests: Name, email, and any message content you submit to us.
1.2 Information Collected Automatically
- Usage Data: Page visits, device/browser info, access time, referrer URLs.
- Cookies: Used to personalize your experience and analyze site traffic. You can control these via your browser.
2. How We Use Your Information
- Provide and improve the service
- Process payments and confirm transactions
- Send updates, alerts, and transactional messages
- Prevent fraud and unauthorized access
- Analyze usage to enhance features and UX
3. How We Share Your Information
We do not sell your data. We only share data with:
- Service Providers: Like Braintree, SendGrid, or analytics tools
- Legal Requests: As required by law or in legal proceedings
- Streaming Partners: To validate access when applicable
4. Data Retention
We retain your data as long as necessary to provide our service, comply with legal obligations, and resolve disputes. You can request deletion at any time (see Section 7).
5. Security
We implement reasonable security measures to protect your data, but no system is 100% secure. Please safeguard your account credentials.
6. Third-Party Services
We may link to external platforms like Vimeo. Their privacy practices are governed by their own policies.
7. Your Rights
Depending on your location, you may request to:
- Access or update your information
- Request data deletion
- Withdraw consent for certain uses
To exercise these rights, email us at info@horchatawithoatmilk.com.
8. Children’s Privacy
Our service is not intended for children under 13. We will delete any such data if we become aware of it.
9. Changes to This Policy
We may update this policy from time to time. If we make material changes, we’ll notify users by email or with an in-app message.
10. Contact Us
If you have any questions or concerns, please contact:
HorchataWithOatMilk
Email: info@horchatawithoatmilk.com